Client101 is an educational platform of chatbot clients for psychotherapy and online counselling training. Practice conversations, receive feedback, and build confidence—before working with real people.
Students of psychotherapy or online chat counselling trainees need numerous practice sessions to develop their skills. Traditionally these sessions require the involvement of a colleague, qualified psychotherapist, or even trained actor to act as the therapy client. These sessions need to be subsequently evaluated by a practitioner to judge the student’s competence and their fidelity to techniques/approaches.
Advances in natural language processing (NLP) and the modern prominence of chatbots and large language models raise the possibility of employing such automated tools to perform the functions of client simulation and trainee session evaluation aforementioned. Prior to working with real humans, psychotherapy students could initially practice and refine their techniques with chatbots that simulate mental health clients. Furthermore, NLP could assist with evaluating the text generated from such exchanges for fidelity and general quality.
Encounter varied presentations across mood, anxiety, eating‑related, and substance‑use conditions.
Get summaries on technique usage, empathy, reflective listening, and adherence to taught approaches.
Track practice frequency and progress across student cohorts at a glance.
Students can rehearse difficult conversations without risk to real clients.
Privacy‑aware design with export options for assessments.
LMS‑friendly exports and simple onboarding for courses.
Choose presentation, goals, and difficulty.
Practice core skills in a realistic exchange.
See fidelity, strengths, and improvements.
Share transcripts for supervision.
If you would like to know more about Client101 or would like to try it out, feel free to contact Dr. Simon D'Alfonso <dalfonso@unimelb.edu.au>.