Practice psychotherapy skills with realistic client simulations

Client101 is an educational platform of chatbot clients for psychotherapy and online counselling training. Practice conversations, receive feedback, and build confidence—before working with real people.

What is the purpose of Client101?

Students of psychotherapy or online chat counselling trainees need numerous practice sessions to develop their skills. Traditionally these sessions require the involvement of a colleague, qualified psychotherapist, or even trained actor to act as the therapy client. These sessions need to be subsequently evaluated by a practitioner to judge the student’s competence and their fidelity to techniques/approaches.

Advances in natural language processing (NLP) and the modern prominence of chatbots and large language models raise the possibility of employing such automated tools to perform the functions of client simulation and trainee session evaluation aforementioned. Prior to working with real humans, psychotherapy students could initially practice and refine their techniques with chatbots that simulate mental health clients. Furthermore, NLP could assist with evaluating the text generated from such exchanges for fidelity and general quality.

Why educators choose Client101

Realistic client personas

Encounter varied presentations across mood, anxiety, eating‑related, and substance‑use conditions.

Evidence‑informed feedback

Get summaries on technique usage, empathy, reflective listening, and adherence to taught approaches.

Instructor dashboards

Track practice frequency and progress across student cohorts at a glance.

Safe, low‑stakes practice

Students can rehearse difficult conversations without risk to real clients.

Ethics & privacy first

Privacy‑aware design with export options for assessments.

Easy integration

LMS‑friendly exports and simple onboarding for courses.

How it works

1
Select a persona

Choose presentation, goals, and difficulty.

2
Run a chat session

Practice core skills in a realistic exchange.

3
Receive feedback

See fidelity, strengths, and improvements.

4
Review & export

Share transcripts for supervision.

Research

Contact

Interested in piloting Client101 in your course or clinic?
We’re exploring collaborations with universities and training providers.
Email Dr. Simon D’Alfonso

If you would like to know more about Client101 or would like to try it out, feel free to contact Dr. Simon D'Alfonso <dalfonso@unimelb.edu.au>.